| | Xat Has The Best Customer Support |  |
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+3Anubis NaTaly~ [SWES]gnmmarechal 7 posters |
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Anubis
Senior Member
 Join date : 2013-07-27
Posts : 1019
Star Points : 5400
Location : McMurdo Station, Antartica
|  Subject: Xat Has The Best Customer Support  Tue Mar 03, 2015 6:03 pm | |
| Long story short, Comcast pulled a dick move a few weeks back and changed my IP address without warning, causing every IP sensitive account on Xat, outlook, and Skype to freak the fuck out and lock me out.
I tried getting my account back from Microsoft, but they eventually just permanently locked my account, and they were slow to respond, and barely helped.
Oh, and they took nearly a week to tell me that I could never use my MS account again.
Xat though, that's another story.
I opened a ticket for free, and posted about my problem last night at around 11PM.
10AM this morning, they email me back asking for simple information, like if I bought xats before, where I registered, if I made the account, and other things. I filled them all out, and within 2 minutes, I got a reply email saying that my xat account has been unlocked. I now have my Xat account back, thanks to the best customer support I have ever seen in my life.
Way to go Xat, you have the best customer service! | |
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[SWES]gnmmarechal
Administrator
![[SWES]gnmmarechal](https://2img.net/u/2916/34/87/50/avatars/237-19.png)
Join date : 2013-10-03
Posts : 12767
Star Points : 26824
Age : 25
Location : Look behind you!
| | Subject: Re: Xat Has The Best Customer Support Tue Mar 03, 2015 6:05 pm | |
| Yeah, MS costumer service sucks. | |
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Anubis
Senior Member
Join date : 2013-07-27
Posts : 1019
Star Points : 5400
Location : McMurdo Station, Antartica
| | Subject: Re: Xat Has The Best Customer Support Tue Mar 03, 2015 6:23 pm | |
| Yeah, they don't know what they're doing. Especially with Skype. They gave me so much sh*t about that. | |
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[SWES]gnmmarechal
Administrator
Join date : 2013-10-03
Posts : 12767
Star Points : 26824
Age : 25
Location : Look behind you!
| | Subject: Re: Xat Has The Best Customer Support Wed Mar 04, 2015 4:53 pm | |
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[HACK]LeaderDanDino
Leader
![[HACK]LeaderDanDino](https://2img.net/u/2916/34/87/50/avatars/1-18.jpg)
Join date : 2012-05-11
Posts : 7085
Star Points : 2147488035
Age : 29
Location : Rhode Island, USA
| | Subject: Re: Xat Has The Best Customer Support Wed Mar 04, 2015 11:02 pm | |
| wow good to know, i bought from them once | |
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NaTaly~
Administrator
 Join date : 2013-03-27
Posts : 5826
Star Points : 6943
Age : 26
Location : King of Prussia
| | Subject: Re: Xat Has The Best Customer Support Thu Mar 05, 2015 8:13 am | |
| Yeah Comcast decided they wanted to change my IP address several months ago for idk what reason... | |
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Anubis
Senior Member
Join date : 2013-07-27
Posts : 1019
Star Points : 5400
Location : McMurdo Station, Antartica
| | Subject: Re: Xat Has The Best Customer Support Thu Mar 05, 2015 1:35 pm | |
| - NaTaly~ wrote:
- Yeah Comcast decided they wanted to change my IP address several months ago for idk what reason...
It sucks, they don't even warn you before they do it. | |
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NaTaly~
Administrator
Join date : 2013-03-27
Posts : 5826
Star Points : 6943
Age : 26
Location : King of Prussia
| | Subject: Re: Xat Has The Best Customer Support Thu Mar 05, 2015 3:58 pm | |
| I didn't noticed until I saw my IP on the cbox and explained why everything was reset, locked blah blah... | |
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Anubis
Senior Member
Join date : 2013-07-27
Posts : 1019
Star Points : 5400
Location : McMurdo Station, Antartica
| | Subject: Re: Xat Has The Best Customer Support Thu Mar 05, 2015 8:03 pm | |
| - NaTaly~ wrote:
- I didn't noticed until I saw my IP on the cbox and explained why everything was reset, locked blah blah...
Comcast does have good customer support though. If you have an issue with accessing sites and sh*t, they will fix it. I just got off of support, and whoever was behind my screen did a very good job. I might post about it too. | |
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Drizzy
Member
Join date : 2014-12-25
Posts : 10
Star Points : 3440
| | Subject: Re: Xat Has The Best Customer Support Fri Mar 06, 2015 2:19 am | |
| Same thing happend to me a couple years back, and I had load xats days and powers.But I was too lazy and stopped using xat so I was like who gives lol | |
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[HACK]LeaderDanDino
Leader
Join date : 2012-05-11
Posts : 7085
Star Points : 2147488035
Age : 29
Location : Rhode Island, USA
| | Subject: Re: Xat Has The Best Customer Support Fri Mar 06, 2015 8:27 am | |
| yea I don't think any of us use xat as much as we used too | |
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thedarkknight
Leader
Join date : 2012-05-11
Posts : 10586
Star Points : 212064
Age : 25
Location : Arkham Asylum, Gotham City, England
| | Subject: Re: Xat Has The Best Customer Support Fri Mar 06, 2015 8:50 pm | |
| Yeah. We would if we were more active. I'm gonna keep working on that. | |
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The Godzilla King
Administrator
Join date : 2013-04-20
Posts : 6067
Star Points : 13272
Location : Monster Island
| | Subject: Re: Xat Has The Best Customer Support Fri Mar 06, 2015 9:37 pm | |
| - Xx~{FGN}OwnerDan~Dino~xX wrote:
- yea I don't think any of us use xat as much as we used too
Yeah, and I don't really care for chat boxes too much anymore. I always get logged out of my Xat account for no reason. | |
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[SWES]gnmmarechal
Administrator
Join date : 2013-10-03
Posts : 12767
Star Points : 26824
Age : 25
Location : Look behind you!
| | Subject: Re: Xat Has The Best Customer Support Sat Mar 07, 2015 11:15 am | |
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